Shipping policy

 Shipping Destinations

We currently ship to the following countries and regions:

  • Taiwan (China)
  • Macau Special Administrative Region (China)
  • Chile
  • Vietnam
  • United Kingdom
  • Indonesia
  • Italy
  • Israel
  • Hungary
  • Singapore
  • Spain
  • Ukraine
  • Thailand
  • Serbia
  • Switzerland
  • Japan
  • Portugal
  • Norway
  • Nepal
  • Mexico
  • Bangladesh
  • Mongolia
  • Malaysia
  • Maldives
  • Lithuania
  • Croatia
  • Kuwait
  • Qatar
  • Czech Republic
  • Cambodia
  • Canada
  • Netherlands
  • South Korea
  • Kazakhstan
  • Georgia
  • Finland
  • Philippines
  • France
  • Russia
  • Germany
  • Denmark
  • Poland
  • Belgium
  • Belarus
  • Brazil
  • Hong Kong Special Administrative Region (China)
  • Austria
  • Australia
  • Pakistan
  • United States
  • Saudi Arabia
  • Mexico
  • Canada

Shipping Times

Orders are processed and shipped within 3 business days. Delivery times vary based on the destination, with an estimated delivery time of 12-30 days.

Shipping Rates

Shipping rates are calculated at checkout based on the weight of your order and the destination. The available shipping options and their costs will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your shipment.

International Shipping

International orders may be subject to customs duties, taxes, and fees, which are not included in the shipping charges. These charges are the responsibility of the recipient. Please check with your local customs office for more information on these charges.

Lost or Damaged Items

We are not responsible for items lost or damaged during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim. If you need assistance, please contact our customer service team at guoshaokui10@gmail.com.

Shipping Restrictions

Certain products may be restricted from shipping to specific destinations due to local regulations. If your order contains such products, we will notify you and provide alternative options if available.

Contact Information

If you have any questions or concerns about our shipping policy, please contact us: